Step 1 – Quit the current instance of the Microsoft Teams app.
Step 2 – Closing the MS Teams Teams minimizes it to the Taskbar corner overflow area. So, tap that button once to see all the icons there.
Step 3 – The Microsoft Teams Teams logo will be there. Right-click that and “Quit” to quit the Teams app.
Step 4 – Now, hold down the Windows and the R keys, briefly.
Step 5 – Later, paste this address into the box and hit Enter.
C:\Users\%username%\AppData\Local\Packages\MicrosoftTeams_8wekyb3d8bbwe
Step 6 – Teams stores the local cache on your computer here.
Step 7 – So, select all the files and folders you find there. Hit the Delete key from your keyboard and empty the entire folder.
Now, you must re-open the MS Teams Teams and test. The next time you launch Teams, it will automatically build a new profile.