- Go to the “Device Settings” tab in the printer driver properties and click on the button with the two blue arrows just below the “Advance” tab on top.
- Click Yes
- Click “OK”.
- Click on “User Management (J)” and select “Department ID Management”.
- Click “Settings”.
- Check the “Do Not Use Department ID Management When B&W Printing” option.
- Click “OK”
- Click “Apply” and click “OK” to exit the Properties page.