In case when Avaya SIP phone can make calls using short numbers (e.g. 400) but cannot make calls to external numbers



 

  1. Enter Extentsion->     phone password - set password with 8 or more symbols

R 800TP (1) Operator (3) RUKITELI System (I) RUKITELI Line (3) Control Unit (3) Extension (40) Ex tn Val P Extension Id T38 Fax 8016400 8020401 nog 402 8017403 8005 404 8DD8 405 8010406 8012407 8019408 8014409 8015410 8018411 8013412 8006413 414 8021 415 8022416 8011 417 8024418 8025419 8000 420 8001 421 8002422 8026423 8027 424 8028 425 8029426 8030427 8031 428 8032429 430 431 8034 432 8036434 8037 435 449 2498 8023 User (41) Base Extension Phone Password Confirm Phone Password Caller Display Type Reset Volume After Calls Device Ty pe Locatio n Fallback As Remote Worker Module Port Disable Speakerphone 19462419 1 g46241S Avaya J13g (Standard SIP) A utomatic A uto O

 

User->Telephony->Supervisor Settings->Login Code - enter same as step 1 and uncheck Force Login

 

System (I) RUKITELI Line (3) Control Unit (3) Extension (40) s I User (41) RemoteManager Nol_lser 417 aavsenin 4W abakhvalov 416 admitrieva 413 akozlova 429 akuznetsova 406 amaltapar 405 asafonova 435 asavitskaya 428 asemencwa 426 dbessonov 425 dgerasimov 427 dgracheva 400 dmochalina 431 dpodzorova 433 dsidorova 432 enikiforov 408 etatianina 497 Fax 1 498 Fax2 412 ikaplenko 402 inozdrina 424 ipecherits 415 iserezhenk 410 jemelyanov Telephony Forwarding Dial n User Voicemail DND ShortCodes Source Num o Supervisor Settings Multi-line Options Call Log TUI Call Sett Voice Recording Button Programming Mem Login Code 9 Confirm Login Co Login Idle Period (secs) Monitor Group Coverage Group Status on No-Answer Privacy Override Group Reset Longest Idle Time @ All Calls C) External Incoming < None> None > Logged On (No change) None > Force Login Force Account Code Force Authorization Code Incoming Call Bar Outgoing Call Bar Inhibit Off-Switch Forward/Transfer Can Intrude Z] Cannot be Intruded Can Trace Calls Deny Auto Intercom Calls O

 

Using web page of device: check Settings->SIP->password - should be the same as in IP Manager for this device and extension

AVAYA Status Phone book Call list Settings Basic Network Media LDAP Time & Region Provisioning System SIP Main account Enable account Account name User Registrar Proxy Fallback account ON0 - 420 Rooml 420 192.168.66.1 192.168.66.1 Realm Authentication name Password Registration interval 420 1800