Unlock CITRIX session.
- Right click the “CITRIX Workspace” application in the system tray.
- Click “Connection Center”.
- Select the server connection “USKIMSDCTX2”.
- Click “Logoff”.
- Click “Yes” to the message, “Are you sure you want to sign out of USKIMSDCTX2?”
- Click “Close”.
- Go back to CITRIX and launch 3E Generate Test or Production whichever is appropriate.