Clearing the cache is very simple. When you are in your desired web browser, press [Ctrl] + [Shift] + [Del]


In Google Chrome, a pop-up window opens titled "Clear browsing data".

  1. Ensure time range is set to "All time".
  2. Verify there the boxes next to "Cookies and other site data" and "Cached images and files" are checked.
  3. Click "Clear data".



In Internet Explorer, a pop-up window opens titled "Delete Browsing History".

  1. Uncheck all boxes except "Temporary Internet files and website files" and "Cookies and website data".
  2. Click "Delete"



In Microsoft Edge, a pop-up window opens titled "Clear browsing data".

  1. Ensure time range is set to "All time".
  2. Verify there the boxes next to "Cookies and other site data" and "Cached images and files" are checked.
  3. Click "Clear now".