Starting the application

• To start Avaya Communicator for Windows
• Double-click the Avaya Communicator icon on your desktop 

• Select Start > Avaya > Avaya Communicator.

Login to Avaya Communicator

• In the Extension box, enter your extension

• In the Password box, enter your password
• Click the Login button

Make Call

• Enter number on quick dial field, click call.

• Click on the dial pad and click number, click call.

Receive Call

• When receive a call, the incoming call panel appears, displaying the Answer and Ignore buttons.

1. To answer a call, click the Answer button for the call.
2. To ignore an incoming call, click the Ignore button for the call. Ringing stops for this call.

Hold Call

• Click Hold in the conversation window.
• The Hold button turns blue.

1. To resume a call on hold, click the Hold button.

Transfer Call

• During the call, Click new conversation.

• Look for the contact that you want to transfer the call to. Click and drag the contact to current call.

• Click Transfer.
• A message informs you when the transfer is successful, and the call is automatically terminated on your end.

Conference Call

• Make call to 1^st party (S7 in the picture).

• Make call to 2^nd party (62982249 in the picture). Click new conversation, can drag from contact or enter number then click add.

• Click call after adding the number.

• During this time, the 1^st call will be put on hold. Drag the 2^nd call to 1^st call or drag the 1^st call to 2^nd call on the conversation window.

•  Click Merge.

• The 2 calls will now become a conference call.

End Call

• Click the End button on conversation window.